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SCCM 1802 Reports are failing intermittently with "error: 0 - The wait operation timed out" error.

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Hi Team,

Please help me with below error.

My Environment:

Server 1 – SCCM 1802 Standalone Primary Site Server

Server 2 – SCCM Database Server (SQL Server 2016 SP2 Enterprise Edition x64) with SSRS & SCCM Reporting Servicing role

Issue Description:

When I run any SCCM report sometime it runs properly or some time it fails with below error. After failing, if I rerun the report it runs properly.


Solution Tried:

  1. For testing purpose I installed new SSRS instance & SCCM Reporting Service on Server 1 & on this Server all reports runs properly & runs fasters than on Server 2.
  2. Since reports are running properly on Server 1, I have uninstalled & reinstalled SSRS on Server 2 with below steps but issue still exists,
    • Uninstalled SCCM Reporting Service Role
    • Uninstalled SSRS instance
    • Deleted ReportServer & ReportServerTempDB databases
    • Deleted “MSRS13.MSSQLSERVER” folder from “D:\Program Files\Microsoft SQL Server\”
    • Rebooted Server
    • Installed & configured SSRS
    • Installed SCCM Reporting Service Role
    • Rebooted Server

Log File Errors: (Path: D:\Program Files\Microsoft SQL Server\MSRS13.MSSQLSERVER\Reporting Services\LogFiles\ReportServerService__02_07_2019_16_35_24.log)

I see below errors in log file when report fails,

library!ReportServer_0-1!141c!02/07/2019-17:33:43:: i INFO: Call to GetItemTypeAction(/ConfigMgr_Mgr/Administrative Security/Administration activity log). User: BNG\sccmadm.

library!ReportServer_0-1!11a4!02/07/2019-17:33:53:: i INFO: Call to GetItemTypeAction(/). User: NT AUTHORITY\SYSTEM.

library!ReportServer_0-1!4a70!02/07/2019-17:33:53:: i INFO: Call to GetItemTypeAction(/). User: NT AUTHORITY\SYSTEM.

library!ReportServer_0-1!23ec!02/07/2019-17:33:53:: i INFO: Call to GetDataSourceContentsAction(/ConfigMgr_Mgr/{5C6358F2-4BB6-4a1b-A16E-8D96795D8602}). User: NT AUTHORITY\SYSTEM.

library!ReportServer_0-1!442c!02/07/2019-17:33:53:: i INFO: Call to GetDataSourceContentsAction(/ConfigMgr_Mgr/{39B693BB-524B-47DF-9FDB-9000C3118E82}). User: NT AUTHORITY\SYSTEM.

library!ReportServer_0-1!b54!02/07/2019-17:33:53:: i INFO: Call to GetPropertiesAction(/ConfigMgr_Mgr, PathBased). User: NT AUTHORITY\SYSTEM.

library!ReportServer_0-1!3b48!02/07/2019-17:33:53:: i INFO: Call to GetItemTypeAction(/). User: NT AUTHORITY\SYSTEM.

library!ReportServer_0-1!1ba4!02/07/2019-17:33:53:: i INFO: Call to GetDataSourceContentsAction(/ConfigMgr_Mgr/{5C6358F2-4BB6-4a1b-A16E-8D96795D8602}). User: NT AUTHORITY\SYSTEM.

library!ReportServer_0-1!4a70!02/07/2019-17:33:53:: i INFO: Call to CreateDataSourceAction({5C6358F2-4BB6-4a1b-A16E-8D96795D8602}, /ConfigMgr_Mgr, True). User: NT AUTHORITY\SYSTEM.

library!ReportServer_0-1!11a4!02/07/2019-17:33:53:: i INFO: Call to GetDataSourceContentsAction(/ConfigMgr_Mgr/{39B693BB-524B-47DF-9FDB-9000C3118E82}). User: NT AUTHORITY\SYSTEM.

library!ReportServer_0-1!442c!02/07/2019-17:33:53:: i INFO: Call to CreateDataSourceAction({39B693BB-524B-47DF-9FDB-9000C3118E82}, /ConfigMgr_Mgr, True). User: NT AUTHORITY\SYSTEM.

library!ReportServer_0-1!2d10!02/07/2019-17:33:53:: i INFO: Call to ListTasksAction(Catalog). User: NT AUTHORITY\SYSTEM.

library!ReportServer_0-1!b54!02/07/2019-17:33:53:: i INFO: Call to SetPropertiesAction(/ConfigMgr_Mgr). User: NT AUTHORITY\SYSTEM.

processing!ReportServer_0-1!141c!02/07/2019-17:33:59:: e ERROR: Throwing Microsoft.ReportingServices.ReportProcessing.ReportProcessingException: , Microsoft.ReportingServices.ReportProcessing.ReportProcessingException: Cannot create a connection to data source 'AutoGen__5C6358F2_4BB6_4a1b_A16E_8D96795D8602_'. ---> System.Data.SqlClient.SqlException: A connection was successfully established with the server, but then an error occurred during the pre-login handshake. (provider: SSL Provider, error: 0 - The wait operation timed out.) ---> System.ComponentModel.Win32Exception: The wait operation timed out

   --- End of inner exception stack trace ---

   at System.Data.SqlClient.SqlInternalConnectionTds..ctor(DbConnectionPoolIdentity identity, SqlConnectionString connectionOptions, SqlCredential credential, Object providerInfo, String newPassword, SecureString newSecurePassword, Boolean redirectedUserInstance, SqlConnectionString userConnectionOptions, SessionData reconnectSessionData, DbConnectionPool pool, String accessToken, Boolean applyTransientFaultHandling)

   at System.Data.SqlClient.SqlConnectionFactory.CreateConnection(DbConnectionOptions options, DbConnectionPoolKey poolKey, Object poolGroupProviderInfo, DbConnectionPool pool, DbConnection owningConnection, DbConnectionOptions userOptions)

   at System.Data.ProviderBase.DbConnectionFactory.CreatePooledConnection(DbConnectionPool pool, DbConnection owningObject, DbConnectionOptions options, DbConnectionPoolKey poolKey, DbConnectionOptions userOptions)

   at System.Data.ProviderBase.DbConnectionPool.CreateObject(DbConnection owningObject, DbConnectionOptions userOptions, DbConnectionInternal oldConnection)

   at System.Data.ProviderBase.DbConnectionPool.UserCreateRequest(DbConnection owningObject, DbConnectionOptions userOptions, DbConnectionInternal oldConnection)

   at System.Data.ProviderBase.DbConnectionPool.TryGetConnection(DbConnection owningObject, UInt32 waitForMultipleObjectsTimeout, Boolean allowCreate, Boolean onlyOneCheckConnection, DbConnectionOptions userOptions, DbConnectionInternal& connection)

   at System.Data.ProviderBase.DbConnectionPool.TryGetConnection(DbConnection owningObject, TaskCompletionSource`1 retry, DbConnectionOptions userOptions, DbConnectionInternal& connection)

   at System.Data.ProviderBase.DbConnectionFactory.TryGetConnection(DbConnection owningConnection, TaskCompletionSource`1 retry, DbConnectionOptions userOptions, DbConnectionInternal oldConnection, DbConnectionInternal& connection)

   at System.Data.ProviderBase.DbConnectionInternal.TryOpenConnectionInternal(DbConnection outerConnection, DbConnectionFactory connectionFactory, TaskCompletionSource`1 retry, DbConnectionOptions userOptions)

   at System.Data.SqlClient.SqlConnection.TryOpenInner(TaskCompletionSource`1 retry)

   at System.Data.SqlClient.SqlConnection.TryOpen(TaskCompletionSource`1 retry)

   at System.Data.SqlClient.SqlConnection.Open()

   at Microsoft.ReportingServices.DataExtensions.SqlConnectionWrapperBase.Open()

   at Microsoft.Report

processing!ReportServer_0-1!141c!02/07/2019-17:33:59:: e ERROR: Data source 'AutoGen__5C6358F2_4BB6_4a1b_A16E_8D96795D8602_': An error has occurred. Details: Microsoft.ReportingServices.ReportProcessing.ReportProcessingException: Cannot create a connection to data source 'AutoGen__5C6358F2_4BB6_4a1b_A16E_8D96795D8602_'. ---> System.Data.SqlClient.SqlException: A connection was successfully established with the server, but then an error occurred during the pre-login handshake. (provider: SSL Provider, error: 0 - The wait operation timed out.) ---> System.ComponentModel.Win32Exception: The wait operation timed out

processing!ReportServer_0-1!141c!02/07/2019-17:33:59:: e ERROR: An exception has occurred in data source 'AutoGen__5C6358F2_4BB6_4a1b_A16E_8D96795D8602_'. Details: Microsoft.ReportingServices.ReportProcessing.ReportProcessingException: Cannot create a connection to data source 'AutoGen__5C6358F2_4BB6_4a1b_A16E_8D96795D8602_'. ---> System.Data.SqlClient.SqlException: A connection was successfully established with the server, but then an error occurred during the pre-login handshake. (provider: SSL Provider, error: 0 - The wait operation timed out.) ---> System.ComponentModel.Win32Exception: The wait operation timed out

processing!ReportServer_0-1!141c!02/07/2019-17:33:59:: i INFO: DataPrefetch abort handler called for Report with ID=. Aborting data sources ...

processing!ReportServer_0-1!141c!02/07/2019-17:33:59:: e ERROR: Throwing Microsoft.ReportingServices.ReportProcessing.ProcessingAbortedException: [AbnormalTermination:ReportProcessing], Microsoft.ReportingServices.ReportProcessing.ProcessingAbortedException: An error has occurred during report processing. ---> Microsoft.ReportingServices.ReportProcessing.ReportProcessingException: Cannot create a connection to data source 'AutoGen__5C6358F2_4BB6_4a1b_A16E_8D96795D8602_'. ---> System.Data.SqlClient.SqlException: A connection was successfully established with the server, but then an error occurred during the pre-login handshake. (provider: SSL Provider, error: 0 - The wait operation timed out.) ---> System.ComponentModel.Win32Exception: The wait operation timed out

   --- End of inner exception stack trace ---

   at System.Data.SqlClient.SqlInternalConnectionTds..ctor(DbConnectionPoolIdentity identity, SqlConnectionString connectionOptions, SqlCredential credential, Object providerInfo, String newPassword, SecureString newSecurePassword, Boolean redirectedUserInstance, SqlConnectionString userConnectionOptions, SessionData reconnectSessionData, DbConnectionPool pool, String accessToken, Boolean applyTransientFaultHandling)

   at System.Data.SqlClient.SqlConnectionFactory.CreateConnection(DbConnectionOptions options, DbConnectionPoolKey poolKey, Object poolGroupProviderInfo, DbConnectionPool pool, DbConnection owningConnection, DbConnectionOptions userOptions)

   at System.Data.ProviderBase.DbConnectionFactory.CreatePooledConnection(DbConnectionPool pool, DbConnection owningObject, DbConnectionOptions options, DbConnectionPoolKey poolKey, DbConnectionOptions userOptions)

   at System.Data.ProviderBase.DbConnectionPool.CreateObject(DbConnection owningObject, DbConnectionOptions userOptions, DbConnectionInternal oldConnection)

   at System.Data.ProviderBase.DbConnectionPool.UserCreateRequest(DbConnection owningObject, DbConnectionOptions userOptions, DbConnectionInternal oldConnection)

   at System.Data.ProviderBase.DbConnectionPool.TryGetConnection(DbConnection owningObject, UInt32 waitForMultipleObjectsTimeout, Boolean allowCreate, Boolean onlyOneCheckConnection, DbConnectionOptions userOptions, DbConnectionInternal& connection)

   at System.Data.ProviderBase.DbConnectionPool.TryGetConnection(DbConnection owningObject, TaskCompletionSource`1 retry, DbConnectionOptions userOptions, DbConnectionInternal& connection)

   at System.Data.ProviderBase.DbConnectionFactory.TryGetConnection(DbConnection owningConnection, TaskCompletionSource`1 retry, DbConnectionOptions userOptions, DbConnectionInternal oldConnection, DbConnectionInternal& connection)

   at System.Data.ProviderBase.DbConnectionInternal.TryOpenConnectionInternal(DbConnection outerConnection, DbConnectionFactory connectionFactory, TaskCompletionSource`1 retry, DbConnectionOptions userOptions)

   at System.Data.SqlClient.SqlConnection.TryOpenInner(TaskCompletionSource`1 retry)

   at System.Data.SqlClient.SqlConnection.TryOpen(TaskCompletionSource

processing!ReportServer_0-1!141c!02/07/2019-17:33:59:: e ERROR: Throwing Microsoft.ReportingServices.ReportProcessing.ReportProcessingException: , Microsoft.ReportingServices.ReportProcessing.ReportProcessingException: Cannot create a connection to data source 'AutoGen__5C6358F2_4BB6_4a1b_A16E_8D96795D8602_'. ---> System.Data.SqlClient.SqlException: A connection was successfully established with the server, but then an error occurred during the pre-login handshake. (provider: SSL Provider, error: 0 - The wait operation timed out.) ---> System.ComponentModel.Win32Exception: The wait operation timed out

   --- End of inner exception stack trace ---

   at System.Data.ProviderBase.DbConnectionPool.TryGetConnection(DbConnection owningObject, UInt32 waitForMultipleObjectsTimeout, Boolean allowCreate, Boolean onlyOneCheckConnection, DbConnectionOptions userOptions, DbConnectionInternal& connection)

   at System.Data.ProviderBase.DbConnectionPool.TryGetConnection(DbConnection owningObject, TaskCompletionSource`1 retry, DbConnectionOptions userOptions, DbConnectionInternal& connection)

   at System.Data.ProviderBase.DbConnectionFactory.TryGetConnection(DbConnection owningConnection, TaskCompletionSource`1 retry, DbConnectionOptions userOptions, DbConnectionInternal oldConnection, DbConnectionInternal& connection)

   at System.Data.ProviderBase.DbConnectionInternal.TryOpenConnectionInternal(DbConnection outerConnection, DbConnectionFactory connectionFactory, TaskCompletionSource`1 retry, DbConnectionOptions userOptions)

   at System.Data.SqlClient.SqlConnection.TryOpenInner(TaskCompletionSource`1 retry)

   at System.Data.SqlClient.SqlConnection.TryOpen(TaskCompletionSource`1 retry)

   at System.Data.SqlClient.SqlConnection.Open()

   at Microsoft.ReportingServices.DataExtensions.SqlConnectionWrapperBase.Open()

   at Microsoft.ReportingServices.Diagnostics.DataExtensionConnectionBase.<>c__DisplayClass5.<OpenConnection>b__4()

   --- End of inner exception stack trace ---;

processing!ReportServer_0-1!141c!02/07/2019-17:33:59:: e ERROR: Data source 'AutoGen__5C6358F2_4BB6_4a1b_A16E_8D96795D8602_': An error has occurred. Details: Microsoft.ReportingServices.ReportProcessing.ReportProcessingException: Cannot create a connection to data source 'AutoGen__5C6358F2_4BB6_4a1b_A16E_8D96795D8602_'. ---> System.Data.SqlClient.SqlException: A connection was successfully established with the server, but then an error occurred during the pre-login handshake. (provider: SSL Provider, error: 0 - The wait operation timed out.) ---> System.ComponentModel.Win32Exception: The wait operation timed out

processing!ReportServer_0-1!141c!02/07/2019-17:33:59:: e ERROR: An exception has occurred in data source 'AutoGen__5C6358F2_4BB6_4a1b_A16E_8D96795D8602_'. Details: Microsoft.ReportingServices.ReportProcessing.ReportProcessingException: Cannot create a connection to data source 'AutoGen__5C6358F2_4BB6_4a1b_A16E_8D96795D8602_'. ---> System.Data.SqlClient.SqlException: A connection was successfully established with the server, but then an error occurred during the pre-login handshake. (provider: SSL Provider, error: 0 - The wait operation timed out.) ---> System.ComponentModel.Win32Exception: The wait operation timed out

processing!ReportServer_0-1!141c!02/07/2019-17:33:59:: i INFO: DataPrefetch abort handler called for Report with ID=. Aborting data sources ...

processing!ReportServer_0-1!141c!02/07/2019-17:33:59:: e ERROR: Throwing Microsoft.ReportingServices.ReportProcessing.ProcessingAbortedException: [AbnormalTermination:ReportProcessing], Microsoft.ReportingServices.ReportProcessing.ProcessingAbortedException: An error has occurred during report processing. ---> Microsoft.ReportingServices.ReportProcessing.ReportProcessingException: Cannot create a connection to data source 'AutoGen__5C6358F2_4BB6_4a1b_A16E_8D96795D8602_'. ---> System.Data.SqlClient.SqlException: A connection was successfully established with the server, but then an error occurred during the pre-login handshake. (provider: SSL Provider, error: 0 - The wait operation timed out.) ---> System.ComponentModel.Win32Exception: The wait operation timed out

   --- End of inner exception stack trace ---

   at System.Data.ProviderBase.DbConnectionPool.TryGetConnection(DbConnection owningObject, UInt32 waitForMultipleObjectsTimeout, Boolean allowCreate, Boolean onlyOneCheckConnection, DbConnectionOptions userOptions, DbConnectionInternal& connection)

   at System.Data.ProviderBase.DbConnectionPool.TryGetConnection(DbConnection owningObject, TaskCompletionSource`1 retry, DbConnectionOptions userOptions, DbConnectionInternal& connection)

   at System.Data.ProviderBase.DbConnectionFactory.TryGetConnection(DbConnection owningConnection, TaskCompletionSource`1 retry, DbConnectionOptions userOptions, DbConnectionInternal oldConnection, DbConnectionInternal& connection)

   at System.Data.ProviderBase.DbConnectionInternal.TryOpenConnectionInternal(DbConnection outerConnection, DbConnectionFactory connectionFactory, TaskCompletionSource`1 retry, DbConnectionOptions userOptions)

   at System.Data.SqlClient.SqlConnection.TryOpenInner(TaskCompletionSource`1 retry)

   at System.Data.SqlClient.SqlConnection.TryOpen(TaskCompletionSource`1 retry)

   at System.Data.SqlClient.SqlConnection.Open()

   at Microsoft.ReportingServices.DataExtensions.SqlConnectionWrapperBase.Open()

   at Microsoft.ReportingServices.Diagnostics.DataExtensionConnectionBase.<>c__DisplayClass5.<OpenConnection>b__4()

   --- End of inner exception stack trace ---

   at Microsoft.ReportingServices.Diagnostics.DataExtensionConnectionBase.<>c__DisplayClass5.<OpenConnection>b__4()

   at Microsoft.ReportingServices.Diagnostics.Utilities.DefaultActivitiesFactory.CreateSyncActivityAndReportResult(RSActivityType activityType, Action action)

   at Microsoft.ReportingServices.Diagnostics.DataExtensionConnectionBase.<>c__DisplayClass2.<OpenDataSourceExtensionConnection>b__0()

   at Microsoft.ReportingServices.Diagnostics.DataExtensionConnectionBase.HandleImpersonation(IProcessingDataSource dataSource, DataSourceInfo dataSourceInfo, String datasetName, IDbConnection connection, Action afterImpersonationAction)

   at Microsoft.ReportingServices.Diagnostics.DataExtensionConnectionBase.OpenDataSourceExtensionConnection(IProcessingDataSource dataSourceObj, String connectString, DataSourceInfo dataSourceInfo, String datasetName)

   at Microsoft.Reporti

library!ReportServer_0-1!3b48!02/07/2019-17:34:53:: i INFO: Call to GetItemTypeAction(/). User: NT AUTHORITY\SYSTEM.

library!ReportServer_0-1!1ba4!02/07/2019-17:34:53:: i INFO: Call to GetItemTypeAction(/). User: NT AUTHORITY\SYSTEM.

library!ReportServer_0-1!4a70!02/07/2019-17:34:53:: i INFO: Call to GetDataSourceContentsAction(/ConfigMgr_Mgr/{5C6358F2-4BB6-4a1b-A16E-8D96795D860

Thanks,


MG





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