Hello,
My customer has a problem where she cannot access the SQL Server Reporting Services or the ftp server from her machine. She can log in to the SSRS web portal but when she tried to run a report, she gets the attached
screenshot after the report loads (which it does for a long time). It is the same thing for all the reports.
(
screenshot is text instead because I am not verified
The Report Viewer Web Control HTTP handler has not been registered in the applications' web.config file. Add <add verb="*" path="Reserved.ReportViewerWebControl.axd" type="Microsoft.Reporting.WebForms.HttpHandler, ReportingServicesWebServer, Version=13.0.0.0, Culture=neutral, PublicKeyToken=89845dcd8080cc91" />
to the system.web/httpHandlers section of the web.config file or add
<add name="ReportViewerWebControlHandler" preCondition="integratedMode"
verb="*" path="Reserved.ReportViewerWebControl.axd"
type="Microsoft.Reporting.WebForms.HttpHandler,
Microsoft.ReportViewer.WebForms, Version=13.0.0.0, Culture=neutral,
PublicKeyToken=89845dcd8080cc91"/> to the system.webServer/handlers section for Internet Information Services 7 or later
)
The third party that hosts the production server and I have both tried to connect the SSRS, and we can both run the report succesfully. She likewise gets a timeout error when trying to connect to the ftp server
through a network location. However it works fine for me.
The problem seems to have started after the production environment restarted and therefore had an update.
I've tried adding the piece of code to the web.config, but It already had that line. Also, since it works on everyone else's, I can't imagine. that the error,is the real problem.
She got browser rights, under security.
She has even gotten a new computer, and the issue persists. She has gotten filezilla and with that she can access the ftp Url.
Have anyone experienced a similar problem, or have an idea for a solution?