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SSRS- Report Access

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I have just deployeed a new SQL Server BI stack with the help of our internal server team and the security team. I have a number of SSRS reports deployed on the server, and everyone on my team (IT Development) are able to access and view the reports. When I send links to the users they get the folllowing error:

 
    • An error has occurred during report processing. (rsProcessingAborted)
      • Cannot create a connection to data source 'Alerts'. (rsErrorOpeningConnection)
        • For more information about this error navigate to the report server on the local server machine, or enable remote errors

I have made sure the users have access to the DB, are defined on the SSRS site as a user, and have been given access to the folder that contains the report. They still get this error.

To double check that I did not miss anything I have followed the instructions in this tutorial and the user still gets the same message.

http://msdn.microsoft.com/en-us/library/aa337491(v=sql.105).aspx

Ack- Help. What do I do?


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